Operations Analyst 3 Job in Wells Fargo

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government, and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Job Description of Operations Analyst


  • The Payments Command Center (PCC) is a new organization comprised of 2 sites responsible for supporting payment processing operations groups and, through them, our customers and businesses by: monitoring of WF’s end-to-end payment flows; management of alerts; and centralized issue communication
  • PCC sites operate 24x7x365 include remote managerial responsibilities across multiple time zones, including on-call responsibility for critical issues that impact the payment ecosystem
  • The PCC will work across all WF LOBs and Payments Technology teams to provide the above support for all Payment rails (e.g. Wire, ACH, RTP, etc) and origination channels (e.g. Lockbox, CEO, Payment Mgr, etc)

Qualifications Required for Operations Analyst

  • Bachelor’s degree holder, preferable business course
  • 4 to 6 years’ experience in banking operations (Commercial Banking or CIB)
  • Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products
  • Knowledge on Message types SWIFT, FED WIRE, CHIPS and Telex an advantage
  • Good in both verbal and written communication skills
  • Good investigation and problem solving skills
  • Organizational and detail oriented skills
  • Sound risk management mindset and good understanding of compliance – AML/OFAC
  • Ability to handle high volume and short SLA or turnaround time
  • Ability to work in changing and fast paced work environment
  • Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task
  • Able to perform shift work (incl. Night Shifts) and ready for deployment in a 24x7x365 day environment
  • In scope – 10 day Required Absence Policy due to Sensitive Position

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